FAQ on Pest Management Services

We have been delivering the highest standard of professional pest management services with integrity and transparency for more than 30 years. Have a question? See below common questions we receive.

All the pest and termite control agents we use have been rigorously tested and approved by the Australian Pesticides and Veterinary Medicines Authority in Canberra.

In some cases, these materials are not even rated as poisons and have no observable negative effect on humans. Many of the treatment options that we use, such as termite baiting, completely avoid the application of liquid soil barrier control agents (‘poisons’).

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Yes, the term ‘white ants’ was first introduced by early European settlers and the term has remained in use ever since. However it is not strictly correct. Termites are not really white and they are not ants either – they are actually distantly related to cockroaches.

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No. Part of our normal procedure is to ascertain the situation in your property. We use the safest, most modern materials available and will not carry out any work, which could cause a problem.

We ask that pregnant women and any children under 4 years of age be absent while treatment is being carried out and for 4 hours afterwards. This is just to be extra cautious in case any allergic reactions occur.

Animals must be kept off treated surfaces until they are dry – usually about 30 minutes. The control agents we use are approved for use in hospitals, childcare centres, food manufacturing and preparation areas and many other sensitive situations. Most materials are also odourless.

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This depends on the control solution you choose and can range from a few days to a few weeks. The most important issue to consider is speed. The sooner the control solution is applied the sooner the termites will be gone. In more than 90% of cases, no further significant damage occurs once we implement your solution.

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Soil barrier applications can offer many years of protection and, where a termite colony is destroyed by means of termite baiting, it can never again pose any threat to your property. However, as recommended in Australian Standard 3660, regular inspections are essential to monitor for any new infestation.

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In most cases (depending on the environment and type of pest) an annual inspection for termites and other pests is sufficient to minimise the risk of pest infestations developing.

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Yes. Many hundreds of our clients are in a similar position. We only apply odourless control agents and ask you to vacate the premises for an hour or so following treatment or longer if your asthma is particularly severe.

Recent developments in low-odour, low-toxicity control agents mean that being sensitive or having asthma no longer means you have to share your home with unwanted pests.

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No!
Avoid disturbing termites before a thorough inspection can be carried out. Disturbing termites may make it difficult to assess the extent of the infestation and may prevent identification of the termite species. It can also reduce the number of treatment options available.

However, even if you have sprayed termites already, we can still tailor a solution to your problem. The important thing is to contact a pest management specialist that deals with termites and arrange an inspection as soon as possible to prevent further damage.

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No. The roof structure in a full brick home is supported by timber framing and termites can gain access to your home by traveling inside the cavity walls.

Furthermore, if you have a suspended timber floor, termites can severely damage the flooring and supporting bearers and joists.

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This is a common misconception. Termites readily penetrate concrete slab floors through gaps such as expansion joints and cracks and also alongside service penetrations such as pipes, drains, and electrics etc. Termites can also gain entry over the outside edge of the slab floor, sometimes by building mud shelter tubes that protect termites from the elements.

In recent years, timber framed, brick veneer homes built on concrete slabs have become extremely popular. However, this form of construction is in fact one of the highest risk types in terms of termite attack.

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Our free service period means that if the pests we treat come back, so do we – with no further charge to you.

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In almost all cases (90%) it is not necessary to leave your house at all as the products we use are totally safe for your family, your pets and your plants

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Is your Pest Manager a member of: Australian Environmental Pest Managers Association (AEPMA)? Here at Coast to Coast Pest Services we are an accredited member of AEPMA. AEPMA sets standards for pest management industry, represents professional pest managers across Australia and administers PestCert, your guarantee that a pest management company meets the highest possible accreditation standards.

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